Autotask Gets VARs Talking
By Pedro Pereira An online forum for users of a software application is nothing new, but what gives Autotask bragging rights about its forum is integration with the vendor’s software and the ability to respond promptly to requests.

The Benefits of Automated Application Quality Management
By Osman Aykut Imagine looking up at a steep wall. You’re a fireman, responsible for the safety and wellbeing of everyone on both sides of that wall. Suddenly, you smell something burning. Looking up at the wall, you see smoke streaming over from the other side.

The Genius of Automated Application Quality Management
By Osman Aykut The implementation of automated application quality management tools serves as a preventative measure to automatically detect discrepancies in the response times of objects on the application layer with the goal of identifying them before they become a costly problem. Using smart logic, they provide detailed evaluations of computing times, resource utilization trends, and pinpoint potential bottlenecks quickly and accurately allowing for proactive correction and tuning before they become a costly problem to solve.

Top Ten Reasons to Implement Automated Application
By Osman Aykut Automated application quality management (AQM) is a collection of processes and tools designed to enable predictable, measurable, and - perhaps most important - optimal application performance and availability. AQM came about when it was recognized no single management product, or suite of products could solely assure application quality.

An Open Standard for Business Documents
By Jon Bosak With attention focused last month on Microsoft' s bid to upstage the new Open Document Format, another big news story about an industry-changing open standard went virtually unnoticed. While most Americans were enjoying the Thanksgiving holiday, a team from the government of Denmark was given the eEurope Award for their implementation of electronic invoicing — just one of four teams to receive the prestigious award out of 234 projects competing.

The Nature and Future of ICT Standardization - Executive Summary**
By Sheri Bolin Last December, government leaders such as Phillip Bond, US Undersecretary of Commerce, and Evangalos Vardakas, Enterprise Directorate of the European Commission, leading Information and Communications Technology (ICT) vendors including IBM, Sun Microsystems, and Microsoft, and ICT experts such as Tim Berners-Lee gathered at the Massachusetts Institute of Technology (MIT) in Cambridge, Massachusetts. What brought these diverse leaders together

VoIP Gateways - Realizing the Benefits for Carriers and Providers
By STEFANIA VISCUSI When it comes to service providers and carriers looking to tap into the future of communications, utilizing a VoIP gateway means more than just bridging together traditional PSTN and next generation IP networks.

PerfectDisk 2008 Command Center Preview
By Raxco Software, Inc. PerfectDisk' s management console, the Command Center, was introduced with PerfectDisk Version 8, and gave organizations an easier way to deploy, manage and report on fragmentation and related issues in their environments. One unique and widely popular feature of the Command Center is the ability to set site-specific thresholds for warnings and alerts of various fragmentation-related variables. And with PerfectDisk 2008, a new Command Center offers much more

Alltel Improves Siebel Performance With CA Wily Customer Experience Manager
By CA Alltel owns a sophisticated enterprise computing environment that delivers wireless services to nearly 12 million telecommunications subscribers. The Enterprise Tools Group is responsible for monitoring Alltel’s business applications and ensuring the availability and performance of next-generation telecommunications services.

Softmodem: More Cost Effective and Beneficial than Modem Chipsets
By GAO Research Inc. Softmodem or software-based modem architecture has numerous advantages over traditional modem chipsets. Highlighted below are some of the most important benefits that will be realized when adopting a Softmodem solution into your product.