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Technical
Whitepapers or miniature e-books providing in-depth
discussions on customer relationship management and related
technologies sourced from vendors, evangelists and the
global developer community. Browse through the large
repository of technical papers and keep informed with
the latest in the ever changing CRM world.
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| Records : 1-10
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Single ERP Software Vs. Multiple Software Systems
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Enterprise Resource Planning (ERP) software is
designed to improve and automate your manufacturing operations.
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Configurability Strategy A Competitive Advantage
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By ACCESS COMMERCE
To gain a distinct competitive advantage, forward-thinking manufacturing companies
that sell complex products are implementing a configurability strategy – providing
more options and variations while using less resources.
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Optimizing the Lead-to -Order Process
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By ACCESS COMMERCE
Most companies manufacturing complex products that are configured “To-
Order,” have a LTO selling process in some form.
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Managing the Full Process Life-Cycle with Metastorm BPM.
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By Metastorm
The Metastorm BPM Suite contains everything you need to manage the complete business process lifecycle, including modeling, execution, integration, simulation, monitoring, reporting, and optimization
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Beyond Modeling with Metastorm ProVision 6.0.
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By Metastorm
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Reasons for Automating a Help Desk
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By Kemma Software
Whether you call it a help desk, technical support, the problem management center, or even the customer support center, there are several reasons to consider automating your help desk, so that your company has a systematic process and record-keeping database to help resolve your customers' problems or issues.
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Help Desk Assessment: Creating An RFP Can Help Identify The Right Help Desk Software For Your Company
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By Kemma Software
A quick online search for tracking / help desk software or issue management software can provide you with dozens of software packages available to the Help desk, Support Center, or IT Department. Whether implementing a help desk for the first time or adding additional components, identifying a product that will meet the company's needs, as well as evolve with today' s rapidly changing technologies can be a labor-intensive task
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What is an Automated Help Desk Anyway?
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By Kemma Software
"Not again!" the IT specialist exclaims. "This printer keeps jamming when I try to print this document on legal paper. I better call the Help Desk and see how we can fix this again."
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What is an Automated Help Desk Anyway?
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By Kemma Software
"Not again!" the IT specialist exclaims. "This printer keeps jamming when I try to print this document on legal paper. I better call the Help Desk and see how we can fix this again."
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