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Desktop CRM
By Commence Corporation
This powerful CRM Framework is ideal for companies with unique business requirements. It comes with a group of pre-built CRM applications and a set of easy to use tools that enable the customization, expansion and development of highly scalable business CRM solutions with unmatched flexibility and performance.
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Ardexus MODE
By Ardexus Corporation
CRM That Works For You: Multiple ISM Award winning, Lotus Notes-based, methodology-driven enterprise CRM software package that redefines your CRM success.
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Software Testing:A Profession of Paradoxes
By ZEGER VAN HESE
For many years now, testing professionals have struggled to define best practices,
methodologies, standards and qualification schemes for optimal software testing.
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Articles] |
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Business service management (BSM)
By BMC Software
Business service management (BSM) is a hot enterprise technology. It’s the linchpin of corporate initiatives aimed at aligning IT with the business to increase agility, efficiencand quality of service. BSM simplifies, standardizes and automates IT processes so a company can efficiently manage the business service lifecycle — across distributed, mainframe,virtual and cloud-based resources. But the majority of BSM initiatives today fail to take into account some of the most mature and critical IT services: batch processing jobs.
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White papers] |
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White
papers
Repository of IT papers that include white
papers, case studies and other technical literatures.
more... |
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Techie
100
An innovative competitive ranking list on leading
technologies featuring top 100 professionals in
each of those technologies. |
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PRODUCTS |
VENDORS |
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IBM System Storage DS8000 Turbo, appRadius for Microsoft CRM, CRM,Track the Customer Relationship, Epicor Customer Relationship Management Suite, TechExcel CRM, Terrasoft CRM 3.0, Oncontact V - CRM Software Solution, Onyx Employee Portal, Onyx Customer Portal, NetSuite
CRM+, NetSuite CRM, MiniSell, InterSell, BCM1101, HandyTone 496 Analog Telephone Adaptor, PoE-Hub BL-6000 PowerSense |
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Software Works, IPsamrx Technology, Software Works, Deacom, MediaFirst PR - Atlanta, Conference on Information Technology (CIT), Daffodil Software Ltd., Arimaan Global Consulting, Autotask, Astergate Solutions, Sofnet Systems Ltd, Mobius Systems and Analytics Labs, SSA Global, Hitachi Consulting Corporation, DA Consulting Group, Odyssey Asset Management
Systems |
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Magazines
A monthly magazine designed to provide timely
management-level and technical articles on the
strategies ...
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Books
The CRM Handbook: A Business Guide to
Customer Relationship Management
Author: Jill Dyche, Edition:Paperback
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books |
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User
Group
Techie
Peoplesoft User Group
Enterprise knowledge Center on Peoplesoft
and related tools.
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Vendor
this WEEK
ManTek Consulting
Information Technology Organization. As a minority owned organization, ManTek IT Consulting provides resources that bridge the gap between Information Technology and solutions so that businesses can remain competitive.
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Events |
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Call Center Consolidation 2.0 in Practice
10-28-2010 To: 10-28-2010
Online |
Consolidation 2.0 means consolidating the many diverse contact center needs of the enterprise on a single platform that integrates quickly and easily with other VoIP network components and with the overall Information Technology environment. |
Tigerpaw Customer and Employee Portal Demo
08-18-2010 To: 08-18-2010
Online |
This online demo will introduce you to Tigerpaw's Customer and Employee Web Portals. The Customer Web Portal gives your customers direct access to their account information stored in Tigerpaw over the Web. With the Employee Web Portal your staff can take advantage of many of the things you can do in Tigerpaw without being in the office or even connected remotely to the company' s network. |
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INDUSTRY NEWS |
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HP agrees to pay $55M to settle fraud charges
Hewlett-Packard will pay the U.S. government $55 million to settle allegations that it defrauded the U.S. General Service Administration and other agencies by paying kickbacks to systems integrators in exchange for recommendations that agencies purchase HP products, the U.S. Department of Justice announced Monday.
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Cisco patches bug that crashed 1% of Internet
Cisco has fixed a bug in its IOS (Internetwork Operating System) router software that contributed to a brief Internet blackout last week, thought to have affected about 1% of the Internet.
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news... |
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