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 This Week 

SAS® Customer Relationship Management Solutions
SAS Customer Relationship Management Solutions are designed to give you the knowledge you need to develop and implement smarter customer strategies and maximize customer profitability.

Detecting Claim Fraud and Improving Product Quality

SAS
Globally manufacturers spend more than $70 billion to cover warranty expenses each year, but that is only the beginning of the true costs associated with poor product quality and suspect warranty claims.

  Predictive Claims Processing

By SAS
For years insurance companies have concentrated on improving their operational systems, such as policy, claims and billing, often neglecting the vast amount of information that is held within these applications. Insurance is a data-rich industry, and the claims process is no exception, with a huge amount of information collected on each claim. Analytics can help insurance companies mine this data to improve their combined ratios and gain competitive advantage.

  
 

White papers
Repository of IT papers that include white papers, case studies and other technical literatures.
FAQ
Read through the most frequently asked Questions on SAS
SAS 100
An innovative competitive ranking list on leading technologies featuring  top 100 professionals in SAS
SAS Products
Business Intelligence, SAS® Customer Relationship Management Solutions, Data and Text Mining, enterprise minerTM, Better Healthcare Outcomes through Strategic Intelligence, Query and Reporting, Applications Development, SAS®9, SAS Learning Edition 4.1


ARTICLES
CRM products to grab customers, the heart of business
By CRM.Techieindex.com

For every company, customer is the heart of business. A company maintaining healthy relationships with its customers will always succeed in the competitive business environment. A Customer Relationship Management (CRM) is the modern business strategy to enhance the customer relationship with the help of latest technology. Success of the Customer Relationship Management (CRM) depends on the adaptability of the organization to the new customer oriented work culture. To successfully manage customer relationship companies have invented many technologies. Here we are familiarizing some of the technologies made for the above-mentioned purpose.

sas com magazine 
Quarterly magazine offering expert columns, insightful features and timely articles for business and IT decision makers

BOOKS
Business Intelligence Certification Guide
Description : The IBM Professional Certification Program offers the certification to become an IBM Certified Solutions Expert ? Business Intelligence.

ISBN : 0738415111
Published Date : 2000-01-10
Events
Data Mining — Fool' s Gold or the Mother Lode?
Location : Online
startDate : 08-31-2010 to 08-31-2010
Every day, organizations struggle to wade through the vast amounts of data they have accumulated. In order to turn their data warehouses from repositories to sources of information, they are using data mining to build models, predict trends and discover patterns. But much can go wrong in the data mining process, even for trained professionals.
Product Spotlight
Business Intelligence
SAS Business Intelligence takes advantage of SAS' integrated architecture to deliver accurate, consolidated enterprise information at the right time, to the right people, in the format they can best use.
 INDUSTRY NEWS

SAS collaborates with European Healthcare Fraud and Corruption Network
CARY, NC  (Aug. 13, 2010)  –   SAS, the leader in business analytics software and services, will collaborate with the European Healthcare Fraud and Corruption Network (EHFCN) to spread information about detecting and preventing health care fraud. The collaboration will expose Belgium-based EHFCN to a broader European audience and identify SAS and the SAS® Fraud Framework for Health Care as a “privileged technical resource” for health care providers and insurers.

E.ON: improving customer offers with SAS
MILAN  (Jun. 15, 2010)  –  E.ON, one of the world’s largest, privately owned energy groups with more than 30 million customers worldwide, deployed SAS in its Italian operation to strengthen energy sales management and prepare commercial offers. The new system, intended to complement one already used by E.ON to manage energy sales, uses technology from SAS, the leader in business analytics.

more news...  

 

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