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Business Intelligence Certification Guide
Author : Joerg Reinschmidt
Publisher : IBM Publications
Description : The IBM Professional Certification Program offers the certification to become an IBM Certified Solutions Expert ? Business Intelligence.
ISBN : 0738415111
Published Date : 2000-01-10

Content Management Bible
Author : Bob Boiko
Publisher : John Wiley & Sons
Description :

As the Information Age dawns, the information at our disposal expands haphazardly. The Content Management Bible answers these key questions about the system readers might employ to control the expansion of information.


ISBN : 076454862X
Published Date : 2001-12-15

Business Intelligence: The Savvy Manager' s Guide
Author : David Loshin
Publisher : Morgan Kaufmann
Description : This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and finally the actual use of discovered knowledge. The book contains a quick reference guide for business intelligence terminology. Business Intelligence is part of Morgan Kaufmann's Savvy Manager' s Guide series.
ISBN : 1558609164
Published Date : 2003-06-05

Balanced Scorecard Software Report
Author : Bernard Marr, Andy Neely
Publisher : InfoEdge, Incorporated
Description : The Balanced Scorecard Software Report has been designed to guide you through the process of selecting the right software solution for your organization by offering a Decision Framework, as well as detailed evaluations of twenty-eight major Balanced Scorecard software products available today.
ISBN : 1891234064
Published Date : 2002-06-01

Business Intelligence for the Enterprise
Author : Mike Biere
Publisher : Prentice Hall PTR
Description : This book offers a true enterprise view of business intelligence. IBM expert Mike Biere shows managers how to create a coherent BI plan that reflects the needs of users throughout the organization-and then implement that plan successfully.
ISBN : 0131413031
Published Date : 2003-06-04

Business Intelligence
Author : Elizabeth Vitt, Michael Luckevich, Stacia Misner
Publisher : Microsoft Press
Description : This book illustrates how organizations can make better, faster decisions about their customers, partners, and operations by turning mountains of data into valuable business information that' s at the fingertips of decision makers.
ISBN : 0735616272
Published Date : 2002-04-17

The CRM Handbook: A Business Guide to Customer Relationship Management
Author : Jill Dyche
Publisher : Addison-Wesley Pub Co.
Description : Discusses crucial factors in the use of Customer Relationship Management to compete in today' s marketplace. Features case studies of companies that have successfully implemented CRM, and coverage of the context of the popular CRM buzzwords used today. Softcover. DLC: Customer relations--Management.
ISBN : 0201730626
Published Date : 2001-08-09

Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality
Author : Stanley A. Brown, Moosha Gulycz
Publisher : John Wiley & Sons
Description : Shows you how to apply a balanced scorecard approach to your customer care initiatives. Hands-on guide provides you with the tools and techniques to measure and monitor, not for control purposes, but to help you make your vision of CRM a reality.
ISBN : 0470831618
Published Date : 2002-03-01

Business Intelligence Roadmap
Author : Larissa T. Moss, Shaku Atre
Publisher : Addison Wesley Professional
Description : The Complete Project Lifecycle for Decision-Support Applications.
ISBN : 0201784203
Published Date : 2003-02-25

Accelerating Customer Relationships
Author : Ronald S. Swift
Publisher : Prentice Hall PTR
Description : Accelerating Customer Relationships: Using CRM and Relationship Technologies.
ISBN : 0130889849
Published Date : 2000-09-18

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