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Farming
out CRM
Outsourcing CRM applications makes sense for
midmarket companies that can use a service such
as Salesforce.com, or for companies where CRM is
not a high enough priority to be done in-house
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iBaan
for CRM
iBaan for CRM helps customer-driven
organizations stimulate customer satisfaction
and improve profitability.
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Customer data integration and accurate data matching
This paper describes how you can link the data in disparate information systems to gain a complete, real-time view of each of your customers on demand, all while increasing data integrity in each data source. With a customer data integration solution that leverages an accurate matching process, you can dramatically improve the quality of your data and leverage it to increase your marketing potential and improve customer service. You will discover:
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Yunus Docrat
Invensys is laying out the need for information in such a way that it can provide concise information needed, regardless of function (role) or level within the organization |
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| White
papers |
| Repository of IT papers that include white
papers, case studies and other technical literatures.
|
| FAQ |
| Read
through the most frequently asked Questions on
Baan |
| Baan
100
|
| An innovative competitive ranking list on leading
technologies featuring top 100 professionals in
Baan |
|
| ARTICLES |
|
CRM products to grab customers, the heart of business |
By CRM.Techieindex.com
For every company, customer is the heart of business. A company maintaining healthy relationships with its customers will always succeed in the competitive business environment. A Customer Relationship Management (CRM) is the modern business strategy to enhance the customer relationship with the help of latest technology. Success of the Customer Relationship Management (CRM) depends on the adaptability of the organization to the new customer oriented work culture. To successfully manage customer relationship companies have invented many technologies. Here we are familiarizing some of the technologies made for the above-mentioned purpose. |
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Pacific Gas & Electric Company Deploys Spl Customer Care & Billing Upgrade |
| Natural gas and electric utility Pacific Gas & Electric Company (PG&E), has deployed an upgrade of SPL Customer Care & Billing (CC&B) software from SPL, a provider of utility management software solutions for the global utility market. |
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BOOKS
The CRM Handbook: A Business Guide to Customer Relationship Management
Description :
Discusses crucial factors in the use of Customer Relationship Management to compete in today' s marketplace. Features case studies of companies that have successfully implemented CRM, and coverage of the context of the popular CRM buzzwords used today. Softcover. DLC: Customer relations--Management.
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| ISBN
: 0201730626 |
| Published
Date : 2001-08-09 |
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| Product
Spotlight |
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| iBaan for CRM |
| iBaan for CRM helps customer-driven organizations stimulate customer satisfaction and improve profitability. |
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| INDUSTRY
NEWS |
|
Baan listed in Visionary Quadrant in Application Integration Vendor 2Q03 Magic Quadrant
Baan, the leading provider of industry-defining enterprise application solutions for industrial enterprises, has been placed in the Visionary Quadrant in Gartner’s Application Integration Vendor 2Q03 Magic Quadrant. |
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Baan announces sale to Investment Group consisting of Cerberus Capital Management and General Atlantic Partners
Group intends to combine Baan with SSA Global Technologies |
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more
news... |
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User
groups :
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Actuate,
BEA,
Novell
,
Brio,
Hyperion,
and more... |
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Customer
Knowledge Portals : |
Fiorano,
Compex,
MacroImpact,
Feith,
Desaware,
and more.. |
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Technology
User Groups |
SAN,
BI,
ERP,
CRM,
EAI
and more.. |
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Copyright
© 2004 - 2005 Techieindex
All product names are
trademarks of their respective companies.
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